The Royal Playa Del Carmen - A Hotel - Playa del Carmen

Constituyentes 2, Playa del Carmen, Mexico, 77780  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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The Royal Playa Del Carmen - A Hotel - Playa del Carmen

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Diving center

Aqua park

Tennis court

Golf course

Scuba diving

Wind surfing

Cycling

Billiards/Pool tables

Mini golf

Table tennis

 Spa and relaxation

Spa & wellness center

Solarium

Turkish bath

Reflex massage

Steam bath

Jacuzzi

Overview

The Royal Playa Del Carmen - A Hotel is placed in the center of Playa del Carmen and offers a panoramic view over the garden. Featuring innovative architecture, the hotel occupies a 4-story building opened in 2004.

The property is about 1450 meters away from 5th Avenue. The venue is 2 km away from the city center.

The Royal Playa Del Carmen - A Hotel overlooks a tropical garden and a lush garden and provides quick access to a local beach.

The Royal Playa Del Carmen - A Hotel is within a 50-minute drive to Cancun International airport.

Rooms

The hotel offers 507 rooms featuring a sofa, individual climate control, a minibar, wireless internet and a private safe as well as spacious bathrooms with free toiletries, a shower and a hairdryer. Some rooms feature views over the Caribbean Sea and Xcaret Eco Theme Park. The rooms are furnished with elegant upholstered furniture.

Eat & Drink

Breakfast is served in the restaurant each morning. The tapas restaurant serves authentic dishes. Guests can quench their thirst at Martini Corner bar with a favorite drink. Ah Cacao Chocolate Cafe and Kaxapa Factory are situated in a tourist area, about 250 meters from the venue.

Services

The hotel offers a beauty salon, free private parking and allergy-free rooms along with fax/photocopying services, computers and a business center to fulfill the needs of all travelers.

Relax

Such entertainment options as live performances and live music are provided for guests' enjoyment. Guests can choose from mini golf, mountain biking and windsurfing available on the premises.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Free private parking is possible on site.

Year renovated:   2011.  Number of floors:   4.  Number of rooms:   507.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Allergy-free rooms
  • Adults only
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Sundry/Convenience store
  • Souvenir shop
  • Coffee shop
  • Private beach
  • Currency exchange
  • ATM/Cash machine
  • Beauty salon
  • Luggage storage
  • Bicycle storage
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Aqua fitness
  • Scuba diving
  • Wind surfing
  • Cycling
  • Outdoor tennis court
  • Golf course
  • Diving center
  • Billiards/Pool tables
  • Aerobics
  • Table tennis
  • Mini golf
  • Squash
  • Handball
  • Basketball
  • Volleyball

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Bicycle rental
  • Car rental
  • Limousine service
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service

Dining facilities

  • Full board
  • In-room breakfast
  • Restaurant
  • Swim-up bar
  • Snack bar
  • Cafe
  • Catering service

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Computer rental
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Children's pool
  • Game room

Leisure facilities

  • Outdoor swimming pool
  • Beach club
  • Beach umbrellas
  • Beach towels
  • Aqua park
  • Live entertainment
  • Health club
  • Spa & wellness center
  • Turkish bath
  • Steam bath
  • Solarium
  • Jacuzzi
  • Free cabanas
  • Sun terrace
  • Garden area
  • Theater
  • Library
  • Television in lobby
  • Reflex massage

Room view

  • Sea view
  • Garden view
  • Ocean view
  • Beach view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • VIP room facilities
  • Paid in-room safe
  • Mini-bar
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Connecting rooms
  • Sitting area
  • Rooftop terrace
  • Patio
  • Balcony
  • Rollaway beds
  • Chaise lounges
  • Ironing facilities
  • In-room desk
  • Fan/Extractor
  • Paid mini-bar

Bathroom

  • Shared bathroom
  • Bathtub
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers

Kitchen facilities

  • Microwave

Bedroom

  • Premium bedding
  • Pillow top mattress
  • Pillow menu

Media

  • Flat-screen TV
  • Cable/Satellite television
  • DVD player
  • Direct dial telephone
  • International calls
  • CD player
  • AM/FM alarm clock

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • One child may stay at the price of 80 % of the room stay per person per night in an extra bed. 
  • All children under the age of 2 may stay at the price of USD 10 per person per night in a crib. 
  • Maximum capacity of extra beds in a room is 1. 
  • There are no extra beds provided in a room. 

How to reach hotel

hotel The Royal Playa Del Carmen - A Hotel - Playa del Carmen Playa del Carmen location
Show big map »

Hotel Address:

Constituyentes 2, Playa del Carmen, Mexico, 77780

Get directions
City Center
  • Playa del Carmen
    1.3 km
Airports
Restaurants
  • Ah Cacao Chocolate Cafe
    210 m
  • Kaxapa Factory (cuisine: Organic, Venezuelan)
    330 m
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2011
  • Number of floors:
    4
  • Number of rooms:
    507

Hotel Awards

MexicanHOTEL AWARDSRecommendedPlaya del CarmenThe Royal Playa Del Carmen - A

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

Use Badge

Rooms and availability

The Royal Playa Del Carmen - A photos RoomThe Royal Playa Del Carmen - A photos RoomThe Royal Playa Del Carmen - A photos Room
Twin Room
Bed type: 2 Single beds or Double bed or 1 Single bed
Size: 653 m²
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  • Air conditioning
  • Shower
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Twin Room - All Inclusive

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    Cabanas
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    • Air conditioning
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      Suite
      Bed type: Double bed or 1 Single bed or Sleeping arrangements for 4 persons
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      • Air conditioning
      • Shower
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      Suite Standard

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        Junior Suite
        Bed type: Double bed or Sleeping arrangements for 4 persons or 1 Single bed
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        Junior Suite

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        Beachfront Junior Suite
        Bed type: Double bed
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        JUNIOR SUITE BEACH FRONT (junior-suite)

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        Superior Junior Suite
        Bed type: Double bed
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        Junior Suite - Superior

        The Royal Playa Del Carmen - A photos RoomThe Royal Playa Del Carmen - A photos RoomThe Royal Playa Del Carmen - A photos Room
        Master Suite
        Bed type: 2 Single beds or Double bed or Twin beds
        Size: 124 m²
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        • Air conditioning
        • Shower
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        RMF Royal Master One Bedroom Suite Oceanfront

        Room facilities
          The Royal Playa Del Carmen - A photos RoomThe Royal Playa Del Carmen - A photos RoomThe Royal Playa Del Carmen - A photos Room
          Master One-Bedroom Beachfront Suite
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          • Air conditioning
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          Room facilities
            The Royal Playa Del Carmen - A photos RoomThe Royal Playa Del Carmen - A photos RoomThe Royal Playa Del Carmen - A photos Room
            Presidential Penthouse
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            • Air conditioning
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            Room facilities
              The Royal Playa Del Carmen - A photos RoomThe Royal Playa Del Carmen - A photos RoomThe Royal Playa Del Carmen - A photos Room
              Presidential Suite
              Bed type: Double bed or 2 Single beds or Twin beds
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              RPS Royal Presidential Suite

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                Royal Room
                Bed type: Sleeping arrangements for 4 persons
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                  Royal Suite
                  Bed type: Double bed or 1 Single bed or 2 Single beds
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                  RMF Royal Mater Suite

                  Room facilities
                    The Royal Playa Del Carmen - A photos RoomThe Royal Playa Del Carmen - A photos RoomThe Royal Playa Del Carmen - A photos RoomThe Royal Playa Del Carmen - A photos Room
                    Royal Beachfront Junior Suite
                    Bed type: Double bed or 1 Super King-size bed or Twin beds
                    Size: 61 m²
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                    • Air conditioning
                    • Shower
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                    Royal Junior Suite Beach Front Walk Out

                    Room facilities
                      The Royal Playa Del Carmen - A photos RoomThe Royal Playa Del Carmen - A photos Room
                      Royal Junior Suite
                      Bed type: Double bed or 2 Single beds or Twin beds
                      Size: 61 m²
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                      • Free Wi-Fi
                      • Air conditioning
                      • Private bathroom
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                      Royal Junior Suite Garden View - All Inclusive

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                        Ocean Room
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                          Residential Suite
                          Bed type: Double bed
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                          Royal Suite Residential

                          Room facilities

                            How to reach hotel

                            hotel The Royal Playa Del Carmen - A Hotel - Playa del Carmen Playa del Carmen location
                            Show big map »

                            Hotel Address:

                            Constituyentes 2, Playa del Carmen, Mexico, 77780

                            Get directions
                            City Center
                            • Playa del Carmen
                              1.3 km
                            Airports
                            Restaurants
                            • Ah Cacao Chocolate Cafe
                              210 m
                            • Kaxapa Factory (cuisine: Organic, Venezuelan)
                              330 m
                            Hotel information
                            • Check-in:
                              from  3 pm
                            • Check-out:
                              until  12 pm
                            • Year renovated:
                              2011
                            • Number of floors:
                              4
                            • Number of rooms:
                              507

                            Hotel Awards

                            MexicanHOTEL AWARDSRecommendedPlaya del CarmenThe Royal Playa Del Carmen - A

                            According to guest reviews, the hotel has been rated as
                            Best Spa Hotels in Mexico

                            Use Badge

                            The Royal Playa Del Carmen - A Location

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                            • Airports
                            • Underground stations
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                            • Parks
                            • Tourist attractions
                            • Museums
                            • Convention centers
                            • Stadiums
                            • Food and meals
                            • General

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                            Route Planner
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                            What's nearby

                            Popular areas

                            • City Center - 1.2 km

                            Places of interest

                            • Kool Beach Club - 300 m
                            • Plaza Quinta Alegria - 400 m
                            • Terminal foránea de autobuses ADO - 600 m

                            Convention centers

                            • 5th Avenue - 1.4 km

                            Monuments and Landmarks

                            • 28 de Julio Square - 600 m
                            • ADO International Bus Station - 1.0 km
                            • Disabled-friendly beach - 1.1 km
                            • Church of Guadalupe - 1.9 km

                            Galleries

                            • Mahi Golf Course - 3.6 km

                            Marina

                            • Playa del Carmen Maritime Terminal - 1.2 km

                            Local attractions

                            • Sian ka'an Jeep Tour Expedition - 2.5 km
                              Monte de los Cibeles, Playa del Carmen
                            • Casa Cenote - 2.7 km
                            • Whale Shark Tour - 3.3 km
                              Playa Del Carmen-Isla Mujeres -Holbox
                            • Temazcal Natura - 2.5 km
                              Monte de los Cibeles, Playa del Carmen
                            • Cenote Chaak Tun - 3.3 km
                              Av. Juarez, Playa del Carmen

                            Near the hotel

                            • Riviera Art Gallery - 590 m
                              20th Street between 5th Av. & 10th Av., Playa del Carmen

                              Restaurants nearby

                              • Ah Cacao Chocolate Cafe - 210 m

                                Address: 5th Ave & Constituyentes
                                Phone: +52 984 803 5748

                                70% likes this, based on 942 reviews
                                Price Range: CAD 7 - CAD 27

                              • Oh Lala - 370 m

                                Address: Calle 14 bis between 10th & 15th Av.
                                Phone: 9841274844

                                87% likes this, based on 561 reviews
                                Cuisine: International
                                Price Range: CAD 10 - CAD 40

                              • Los Tabernacos Bistro Lounge - 800 m

                                Address: 1st Avenue North between 10 y 12
                                Phone: 984-803-1674

                                86% likes this, based on 291 reviews
                                Price Range: CAD 6 - CAD 18

                              • Kaxapa Factory - 330 m

                                Address: Av Constituyentes, betwen 10 and 15 avenues
                                Phone: 9841471645

                                81% likes this, based on 570 reviews
                                Cuisine: Organic, Venezuelan
                                Price Range: CAD 6 - CAD 11

                              • Coffee Stop - 590 m

                                Address: Calle 10 North
                                Phone: 984 803 4365

                                91% likes this, based on 106 reviews
                                Price Range: CAD 3 - CAD 7

                              Hotel information
                              • Check-in:
                                from  3 pm
                              • Check-out:
                                until  12 pm
                              • Year renovated:
                                2011
                              • Number of floors:
                                4
                              • Number of rooms:
                                507

                              Hotel Awards

                              MexicanHOTEL AWARDSRecommendedPlaya del CarmenThe Royal Playa Del Carmen - A

                              According to guest reviews, the hotel has been rated as
                              Best Spa Hotels in Mexico

                              Use Badge

                              Hotels nearby
                              Cities nearby

                              The Royal Playa Del Carmen - A Reviews

                              Guest reviews are submitted by our customers after their stay at The Royal Playa Del Carmen - A

                              Average guest rating

                              8.0out of 10
                              Fabulous
                              Based on 69 reviews

                              Rating by category:

                              Location
                              9.8
                              Rooms
                              9.8
                              Service
                              9.7
                              Value
                              9.0
                              Dining
                              9.0

                              Guest reviews

                              • Group of friends
                                10.0

                                Great location and staff with very nice rooms. Very friendly staff, clean , good food beach area and pool. - 24 hr lounge good helpful when returning from late nights in town.

                              • Couple
                                9.6

                                The resort was luxurious and the staff was very friendly and helpful.

                                Some of the daily activities and the nightly entertainment were pretty cheesy. While this resort was more classy in most ways than many other corny all-inclusives, the entertainment was pretty bad.

                              • Couple
                                10.0

                                Exceptional service, they remember your name and make u feel like your nit just another customer

                                They need more Mexican culture wheatger it b in their food activities or decorations.

                              • Couple
                                9.2

                                The staff was very nice. It seems that they get treated a little poorly by guests who believe they are "entitled" to everything and anything. However a little respect goes a long way (including special dinners and lunches, friends make, etc). The beach is truly the best in the Royal Playa del Carmen from the entire Playa del Carmen strip. We walked in both directions, and it won by a landslide. There are still sharp rocks in the water, but they are a lot more far and few between than for any other resort. The food is spectacular. Best ever. Maria Marie is amazing. Highly recommend at least a Junior Royal Oceanview room.

                                After coming from the Royal Cancun, the Royal Playa del Carmen seemed a little older and slightly more tired (the resort is much bigger). Also, some of the rooms had a sour or mouldy smell to them. Finally, the front desk was not always responsive with some requests that were forgotten to provide with Check-in. And, the front desk advises that you do not need reservations for Maria Marie - but you definitely do need to make reservations!

                              • Older travelers
                                10.0

                                Facilities first class. Food was of high quality. Service was personal, warm and friendly.

                                Hotel is currently engaged in construction works to one of its wings.

                              • Marie
                                August  2016
                                9.0

                                Beautiful hotel and very accommodating staff. Located very close to shopping area.

                                I really enjoyed the water aerobics classes. Variety of restaurants and food to chose from.

                                The ice machine on my floor was not working. Had to call room service for ice. Shower water never got hot, just lukewarm.

                              • Single
                                10.0

                                This place is the best resort I've ever stayed at. The service was impeccable and prompt. I stayed in the Beachfront Suite the first night and of their Presidential suites the final two nights. You can't go wrong!!!!

                              • Couple
                                10.0

                                One of the best hotels in the world. I would say the best All Inclusive hotel in the world. We loved it and hope the level stays this way. We had the Presidential Suite which we can really recommend. Also the Beachfront Suites are very nice, but sometimes pretty loud (music, pool animation, etc.). We stayed at this hotel for more than 5 nights on our honeymoon trip. Concerning the niveau of Service and what you get for All Inclusive is really amazing. We will be back for sure. I can recommend everybody to book this hotel.

                              • Couple
                                8.8

                                The resort itself was beautiful. The adult only aspect of it was a plus as we were traveling as a couple and had left the children at home, so it was nice to be around adults for a week. All of the employees there were very helpful and friendly. However, I wasn't impressed with the tipping policy as many all inclusive resorts that I have stayed at in the past did not allow for tipping, whereas this one encouraged it. . . .. so by the end of the week we had tipped a couple of hundred of dollars as it was expected for everything from eating at the restaurants, to the concierge, to room service, to ordering a drink, etc. . . . ..

                                Our ocean view junior suite with a king bed that we had initially did not have an ocean view unless you walked out onto the balcony and leaned over to look out (from inside of the room, you just looked across to the rooms on the other side of the building); in addition, instead of a King sized bed, they pushed together two queen sized beds to make an enormous bed which was very odd. We had to pay to upgrade our room in order to get what we thought we had originally paid for. In addition if you want to get a lawn chair at the pool you need to be out there by 8AM at the latest. Also I was a little disappointed that they didn't have a Mexican restaurant. They did have alot of nice restaurants and some had mexican fusion, but in order to get any authentic Mexican dish you had to leave the resort.

                              • Older travelers
                                5.8

                                The rooms were magnificent and most of the staff was very friendly.

                                The food in the different restaurants was way below expectations, wrong meals, cold meals, all done in microwave ovens, very very poor except for the asiana restaurant. The roomservice was hardly existing, I have called 4 times for different items, scales broken, fridge not filled up twice etc. Not once did I get a reply. Had to go out for these items myself. I expected more service and quality for the price of about 600 US dollars per night.

                              • Older travelers
                                9.6

                                Loved the location, pristine beach, great to relax, sun bathe and swim. Service was great, very beautiful grounds, big and clean rooms, good entertainment crew.

                                The food was not good enough for a hotel that claims to be a 5 star, their breakfast was excellent, plenty of choices, great quality, very fresh and tasty.Restaurants were a hit or miss, they have the potential to make it really good, great presentation, great quality ingredients but lack on taste, food sometimes was overcooked or just bland, cooks need a bit more training or just work on improving their recipes. They should include good authentic Mexican dishes that many of the guess we talked to were looking for.

                              • Group of friends
                                9.6

                                Great location and great hotel. Wonderful place to relax and unwind with great choices of restaurants.

                                Too many people around the pool hard to get a seat!

                              • Couple
                                9.2

                                We had a wonderful one week stay here at the Royal. The resort is lovely, great location on the beach, plenty of sunbeds etc on the beach and at the pool. Waitress service on the beach was excellent. The food in the restaurants wasa very good standard, yes one or two are nicer than others but overall we felt the food and wine selections were excellent. We were well looked after at the bars also, service here was very good. Our room was spotless, cool and well looked after by staff at all times. Some of the "new extras2 advertised on the hotel website you have to request when you check in like hair straightners, unpacking etc. We had a really wonderful time here and will definitely go back.

                                Some of the guests were very loud, even in the restaurants. Some of the waitors had to ask them to calm it down a bit. I saw some diners asking to be moved due to some thoughtlessly loud and vulgar guests! This was not the hotels fault but they did their best.

                              • Single
                                9.6

                                Staff was very friendly! And it was very cool to choose your own room 2 days before checkin.

                                My room was right next to the pool bar so it quite loud during the day. I enjoyed this as I was there to party but I could see how it would be annoying to others. I was not told it would be like this ahead of time for that room.

                              • Couple
                                5.0

                                Location is good.

                                Everything except location. They lost my luggage, do you believe?:) I had my honeymoon trip and they gave me separate beds with my wife:) Please do not go there, there are a lot of good hotels areound.

                              How to reach hotel

                              hotel The Royal Playa Del Carmen - A Hotel - Playa del Carmen Playa del Carmen location
                              Show big map »

                              Hotel Address:

                              Constituyentes 2, Playa del Carmen, Mexico, 77780

                              Get directions
                              City Center
                              • Playa del Carmen
                                1.3 km
                              Airports
                              Restaurants
                              • Ah Cacao Chocolate Cafe
                                210 m
                              • Kaxapa Factory (cuisine: Organic, Venezuelan)
                                330 m
                              Hotel information
                              • Check-in:
                                from  3 pm
                              • Check-out:
                                until  12 pm
                              • Year renovated:
                                2011
                              • Number of floors:
                                4
                              • Number of rooms:
                                507

                              Hotel Awards

                              MexicanHOTEL AWARDSRecommendedPlaya del CarmenThe Royal Playa Del Carmen - A

                              According to guest reviews, the hotel has been rated as
                              Best Spa Hotels in Mexico

                              Use Badge